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Delivery and Shipping
Delivery of your domestic orders through alvinaonline.com is provided by UPS Kargo. If your order is sent abroad, DHL shipment is provided.
Your shipments will be delivered within 2-7 business days by DHL. Attention! Customs procedures, natural disasters, strikes, transfer missions, etc. reasons are outside the scope of the specified periods.Although it is possible that the packages sent abroad are subject to customs in the country of destination. In this case, the customs officers will contact you to advise you on what to do to get your package. Customs fees may vary according to your order and country. alvinaonline.com does not accept any responsibility in case of the products sent to the customs, the responsibility belongs to the customer in case of the shipments.
When the order is shipped, Ups cargo is notified by sms. You can also find out the current order from your order list on the "My Account" page after logging in.