ARTICLE 1 - Parties of the Agreement

SELLER: MRY Tekstil Deri Mağazacılık San. Tic. Ltd. Şti. or ALV & TREND B.V. located at Beursplein 37 3011 AA Rotterdam

Address: Dokuz Eylül Mah. Kahramanlar Cad. No: 33 Gaziemir - İzmir / TURKEY

Telephone: 0090 850 222 30 80

Email:  [email protected]

BUYER:  The person who purchases from www.alvinaonline.com


ARTICLE 2 - Subject of the Agreement

The subject of this agreement, the buyer`s SELLER `s website www.alvinaonline.com orders placed electronically, having the qualifications mentioned in the contract, the sale price of the products specified on the site with the sale and delivery of the Law No. 6052 on the Protection of Consumers and Contracts Determination and In accordance with the provisions of the Distance Contracts Regulation No. 29188 of the rights and obligations of the parties in accordance with the provisions of the Regulation on Principles and Procedures. PURCHASER, the basic characteristics of the products subject to sale, sales price, payment method, delivery conditions, etc. accepts and declares that it has knowledge of all preliminary information and right of withdrawal of the product subject to sale, confirms this information in electronic form and then orders the product. The preliminary information and invoice on www.alvinaonline.com are integral parts of this agreement. As soon as the order is realized, the BUYER shall be deemed to have accepted all the terms of this agreement.


ARTICLE 3 - Contract Date

These two copies of the contract which is previously signed by the seller, have been signed and accepted by the buyer on ........ and a copy will be sent to the buyer's email address.


ARTICLE 4 - Delivery of Goods or Services, Place of Performance and Delivery Method

The goods / service will be delivered to ....... at the address where the buyer requested delivery.


ARTICLE 5 - Delivery Costs and Execution

Delivery costs belong to the Buyer. If the seller declares on the website that the delivery fee of the shoppers above the announced amount will be covered by him/her or he/she will make free delivery within the campaign, the delivery cost belongs to the seller. Delivery; It is done as soon as possible after the stock is available and the cost of the goods is transferred to the seller's account. The seller delivers the goods / service within 30 (thirty) days from the order and reserves the right to extend an additional 10 (ten) days by written notification within this period. If, for any reason, the cost of the goods / services is not paid or canceled in the bank records, the seller is deemed to be free from the obligation to deliver the goods / services.



Payment at the door service is a payment option provided by the shipping company. The courier company charges 19.99 TL for this service. This service fee belongs to the courier company and cannot be returned in case of product return. If you do not want to pay an extra fee when purchasing your product, you can make your payments securely without paying any extra service fee by choosing the credit card secure payment option.


ARTICLE  7 - Buyer's Declarations and Commitments

The buyer should inspect the contractual goods / service before receiving it; crushed, broken, torn packaging, etc. should not be received the damaged and defective goods / services from the cargo company. The delivered goods / services will be deemed to be undamaged and intact. The obligation to protect the goods / services after delivery belongs to the buyer. If the right of withdrawal is to be used, the goods / services should be send without using. The invoice must be returned. If the bank or financial institution does not pay the price of the goods / services to the seller due to the unfair or unlawful use of the buyer's credit card by unauthorized persons after the delivery of the goods / service, provided that the buyer has delivered the goods / service 3 (Three) it is obliged to send it to the seller within the day. In this case, shipping costs are the responsibility of the buyer.


ARTICLE 8 - Seller's Declarations and Commitments

The seller is responsible for the delivery of the contractual goods / service in a sound, complete, in accordance with the qualifications specified in the order, and with warranty documents and user manuals, if any. If the contractual goods / service is to be delivered to another person / organization from the buyer, the seller cannot be held responsible for the refusal of the delivery person / organization to deliver. The seller returns the cost of the goods / services within 7 (seven) days after receiving the withdrawal declaration, and if any, the negotiable documents. The goods / services are returned within 20 (twenty) days. For justifiable reasons, the seller can supply the buyer with equal quality and price before the performance period in the contract expires. If the seller thinks that the performance of the goods / services becomes impossible, he / she notifies the buyer before the performance period of the contract expires. The price paid and documents, if any, are returned within 10 (ten) days. The defective or damaged goods / services from the goods / services sold with or without the warranty certificate can be sent to the seller for the necessary repairs within the warranty terms, in this case, the delivery costs will be covered by the seller.


ARTICLE 9 - Properties of the Goods or Services Subject to the Contract

The contracted product and its features, material, color, sales price, delivery conditions are given in the product specifications section of www.alvinaonline.com web page and also at the invoice which is considered an integral part of this contract.


ARTICLE 10 - Advance Price of Goods or Services

The cash price of the goods / service is included in the sample invoice sent to the customer at the end of the order and the invoice sent to the customer with the product.


ARTICLE 11 - Term Price (For domestic orders)

The price of the goods / service according to the term made to the sales price is included in the sample invoice sent to the customer at the end of the order and the invoice sent to the customer together with the product.


ARTICLE 12 - Interest (For domestic orders)

The interest rate to be determined, can't be more than the interest rate set each year by the Government of the Republic of Turkey (and no more than 30% of any case). Buyer is responsible to the bank he's / she's working for.


ARTICLE 13 - Down Payment Amount (For domestic orders)

The down payment amount is included in sample invoice which sent with email at the end of order and the invoice content sent to the customer with the product.


ARTICLE 14 - Payment Plan (For domestic orders)

If the buyer purchases by credit card or in installments, the installment method chosen on the site is valid. In installment transactions, the relevant provisions of the contract signed between the buyer and the cardholder bank are valid. The credit card payment date is determined by the terms of the contract between the bank and the buyer. The buyer can also follow the number of installments and payments from the bank statement sent by the bank.


ARTICLE 15 - Right of Withdrawal

(For domestic orders) The buyer may exercise his right of withdrawal within 14 (seven) days from the delivery of the contractual goods / service to him / her or the person / organization at the address indicated. In order to use the right of withdrawal, the seller must notify the customer service by e-mail or telephone within the same period and the goods / service must not be used in accordance with the provisions of Article 15 and in accordance with the preliminary information published on the website www.alvinaonline.com, which is an integral part of this contract. If this right is exercised, it is obligatory to return the original invoice for the goods / services delivered to the third party or buyer. Within 15 days following the receipt of the notice regarding the right of withdrawal, the goods / service fee is returned to the buyer and the goods / services are returned within 20 (twenty) days. If the original invoice is not sent, VAT and other legal obligations, if any, cannot be returned to the buyer. The delivery cost of the goods / services returned due to the right of withdrawal is covered by the seller. During the cargo-free campaign periods, if the shopping is included in this campaign, the refund will be made by deducting the shipping cost.


(For the orders on abroad) We cannot make an exchange, only you have the right to return the products. For international orders, the shipping cost in the return process belongs to the customer. When your package reaches us and is viewable in our system, the refund will be made by deducting the shipping cost. In the period of cargo free campaigns, 20% of the total return invoice amount is deducted and this amount is invoiced to the customer. Any additional, tax, etc. that may arise in returns the seller is not responsible for the costs.



ARTICLE 16 - Goods and Services Whose Right of Withdrawal Cannot Be Used

Goods / services that cannot be returned in terms of their nature, goods / services that rapidly deteriorate and expire, disposable goods / services, hygienic goods / services, evening dresses / services, all kinds of software and programs that can be copied. In addition, in order to use the right of withdrawal in all kinds of software and programs, various media (DVD, CD, etc.), computer and stationery consumables (toner, cartridge, tape, etc.) and cosmetics, the packaging of the goods / services must be unopened, intact and unused.




ARTICLE 17 - Default and Legal Consequences

If the buyer goes into default in his/ her transactions with his / her credit card, the cardholder will pay interest and be liable to the bank within the framework of the credit card agreement made with the bank. In this case, the relevant bank may apply for legal remedies; The buyer may demand the costs and the attorney's fee from the buyer, and in any case, if the buyer goes into default due to his debt, the buyer agrees to pay the loss and damage of the seller due to the delayed performance of the debt.


ARTICLE 18 - Competent Court

In the disputes that may arise from this contract, Consumer Arbitration Committees up to the value declared by the Ministry of Industry and Trade, Consumer Courts above the specified value; Civil Courts of First Instance are authorized in places that cannot be found.